Joomla!® Vulnerable Extensions List


We are committed to respecting your privacy. This notice is to explain how we may use personal information we collect before, during and after your contact with us. This document is in addition to any other Privacy notice on the Joomla!® network of sites/ This notice explains how we comply with the law on data protection, what your rights are and for the purposes of data protection we will be the controller of any of your personal information.


References to we, our or us in this privacy notice are to the VEL



Personal Information we may collect from you

Depending on the type of membership you register for with us, you may initially provide us with or we may obtain personal information about you, such as information regarding your:

personal contact details that allows us to contact you directly such as name, , email addresses;

records of your interactions with us such as telephone conversations, emails and other correspondence and your instructions to us;

use of and movements through VEL, passwords, personal identification numbers, IP addresses, user names and other IT system identifying information;

your contact preferences so that we know whether and how we should contact you.

Your company or organisation.


We do not collect special category personal information about you.



We typically collect personal information about our visitors when you contact us at, when you make a query and/or complaint or when you correspond with us by phone, e-mail or in some other way.

We also may collect personal information about you from any joomla!® you provide as part of your visit.


Uses made of the information

The table below describes the main purposes for which we process your personal information, the categories of your information involved and our lawful basis for being able to do this.


Personal information used

Lawful basis

To administer any contact you have with us and managing our relationship with you, including dealing with any support, or enquiries made by you

All contact details, records of your interactions with us, and marketing preferences.


This is necessary to enable us to properly manage and administer your contact with us.



To send you other alert information

Contact details .

Where provided as a legitimate public interest. Where you have given us your continued explicit consent to do so.

To answer your queries or complaints

Contact details and records of your interactions with us

We have a legitimate interest to provide security handling services to you in case there are any issues.

Retention of records

All the personal information we collect.

We have a legitimate interest in retaining records whilst they may be required in relation to complaints or legitimate public interest. The average normal retention is a maximum of 6 years


The security of our IT systems

Your usage of our IT systems and online website.


We have a legitimate interest to ensure that our IT systems are secure.

Your online use

Your usage of our IT systems and online website.

To ensure website software is compatible. This is normally anonymous


For some of your personal information you will have a legal, contractual or other requirement or obligation for you to provide us with your personal information. If you do not provide us with the requested personal information we may not be able to assist you we may not be able to properly perform our obligations for website security. For other personal information you may not be under an obligation to provide it to us, but if you do not provide it then we may not be able to properly perform our contact with you.


Where you have given us your consent to use your personal information in a particular manner, you have the right to withdraw this consent at any time, which you may do by contacting us as described in the "Contacting us" section below.


Please note however that the withdrawal of your consent will not affect any use of the data made before you withdrew your consent and we may still be entitled to hold and process the relevant personal information to the extent that we are entitled to do so on bases other than your consent. Withdrawing consent may also have the same effects as not providing the information in the first place, for example we may no longer be able to provide certain member benefits to you.



We do not participate.


Disclosure of your PERSONAL information

We share personal information with the following parties:


Any party approved by you.

Other service providers: for example, other sites within the joomla!® family;

The Government or our regulators: where we are required to do so by law or to assist with their investigations or initiatives.

Police, law enforcement and security services: to assist with the investigation and prevention of crime and the protection of national security.



The personal information we collect may be transferred to and stored in countries outside of the UK and the European Union. Some of these jurisdictions require different levels of protection in respect of personal information and, in certain instances, the laws in those countries may be less protective than the jurisdiction you are typically resident in. We will take all reasonable steps to ensure that your personal information is only used in accordance with this privacy notice and applicable data protection laws and is respected and kept secure and where a third part processes your data on our behalf we will put in place appropriate safeguards as required under data protection laws. For further details please contact us by using the details set out in the "Contacting us" section below.



The duration for which we retain your personal information will differ depending on the type of information and the reason why we collected it from you. However, in some cases personal information may be retained on a long-term basis: for example, personal information that we need to retain for legal purposes will normally be retained in accordance with usual commercial practice and regulatory requirements. Generally, where there is no legal requirement we retain all physical and electronic records for a period of [6] years after your last contact with us or the end of your membership. Exceptions to this rule are:


It is important to ensure that the personal information we hold about you is accurate and up-to-date, and you should let us know if anything changes, for example if you change your phone number or email address. You may be able to update some of the personal information we hold about you through [our contct form. or our SSO website]. Alternatively, you can contact us by using the details set out in the "Contacting us" section below.



You have the following rights in relation to your personal information:


the right to be informed about how your personal information is being used;

the right to access the personal information we hold about you;

the right to request the correction of inaccurate personal information we hold about you;

the right to request the erasure of your personal information in certain limited circumstances;

the right to restrict processing of your personal information where certain requirements are met;

the right to object to the processing of your personal information;

the right to request that we transfer elements of your data either to you or another service provider; and

the right to object to certain automated decision-making processes using your personal information.


You should note that some of these rights, for example the right to require us to transfer your data to another service provider or the right to object to automated decision making, may not apply as they have specific requirements and exemptions which apply to them and they may not apply to personal information recorded and stored by us. For example, we do not use automated decision making in relation to your personal data. However, some have no conditions attached, so your right to withdraw consent or object to processing for direct marketing are absolute rights.


Whilst this privacy notice sets out a general summary of your legal rights in respect of personal information, this is a very complex area of law. More information about your legal rights can be found on the Information Commissioner’s website at

To exercise any of the above rights, or if you have any questions relating to your rights, please contact us by using the details set out in the "Contacting us" section below.

If you are unhappy with the way we are using your personal information you can also complain to the UK Information Commissioner’s Office or your local data protection regulator. We are here to help and encourage you to contact us to resolve your complaint first.



We may update this privacy notice from time to time. When we change this notice in a material way, we will update the version date at the bottom of this page. For significant changes to this notice we will try to give you reasonable notice unless we are prevented from doing so. Where required by law we will seek your consent to changes in the way we use your personal information.



In the event of any query or complaint in connection with the information we hold about you, please email This email address is being protected from spambots. You need JavaScript enabled to view it.




Version dated 3 May 2018